GENERAL CONDITIONS OF SALE
These general terms and conditions of sale (hereinafter the "General Terms and Conditions") apply to all purchases made by an internet user/individual (hereinafter the "CUSTOMER") on the website https://www.pinstripingfranceksutom.com (hereinafter the "SITE") from Pinstriping France Kustom, a sole proprietorship registered with the Chaumont Trade and Companies Register under number 812 498 913, with its registered office at 15 rue des Grippots - 52400 SERQUEUX
email: contact@stds.fr (hereinafter the "SELLER").
IMPORTANT
Any order placed on the Site necessarily implies the CUSTOMER's unreserved acceptance of these general conditions.
Article 1. Definitions
The terms used below have, in these General Terms and Conditions, the following meaning:
"CUSTOMER": refers to the SELLER's contracting partner, who guarantees to have the quality of consumer as defined by French law and jurisprudence.
As such, it is expressly provided that the CUSTOMER is considered to be acting outside of any usual or commercial activity.
"DELIVERY": refers to the first presentation of the PRODUCTS ordered by the CUSTOMER to the delivery address indicated when ordering.
"PRODUCTS": refers to all the products available on the SITE.
"TERRITORY": refers to all the countries to which the SELLER is able to ship the ordered goods.
Article 2. Object
These General Terms and Conditions govern the sale by the SELLER to its CUSTOMERS of the PRODUCTS.
The CUSTOMER is clearly informed and acknowledges that the SITE is intended for consumers and that the CUSTOMER placing an order on this site is considered to be acting outside of any usual or commercial activity. Professionals who do not wish to comply with this clause are invited to contact the SELLER's sales department in order to place their order under other terms and benefit from separate contractual conditions.
Article 3. Acceptance of terms and conditions
The CUSTOMER undertakes to read these General Terms and Conditions carefully and accept them, before proceeding to the payment of an order for PRODUCTS placed on the SITE. These General Terms and Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted before placing the order. The CUSTOMER is invited to carefully read, download, print the General Conditions and keep a copy.
The SELLER advises the CUSTOMER to read the General Conditions with each new order, the latest version of these Conditions applying to any new order of PRODUCTS. By clicking on the first button to place the order and then on the second to confirm said order, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or condition.
Article 4. Purchase of products on the SITE
To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives. The CLIENT will be invited to provide information allowing him to be identified by completing the form available on the SITE.
The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER. The CUSTOMER can check on the SITE the status of his order. The tracking of DELIVERIES can, if necessary, be carried out using the online tracking tools of some carriers.
The CUSTOMER may also contact the SELLER's sales department at any time by e-mail, at the address contact@stds.fr, in order to obtain information on the status of his order. The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up-to-date.
The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his identity, eligibility and the information provided.
Article 5. Commands
Article 5.1. Product characteristic
The SELLER strives to present as clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CUSTOMER must receive under applicable law.
The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, in particular according to the constraints related to its suppliers. Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are new and comply with the European legislation in force and the standards applicable in France.
The SELLER undertakes to present on the site photos that are the most representative of the PRODUCTS offered, however these photos have no contractual value.
Article 5.2. Order procedure
Orders for PRODUCTS are placed directly on the SITE. To place an order, the CUSTOMER must follow the steps described below (please note, however, that depending on the CUSTOMER's start page, the steps may differ slightly).
5.2.1. Selection of PRODUCTS and purchase options
The CUSTOMER must select the PRODUCT(s) of his choice by clicking on the PRODUCT(s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT is selected, the PRODUCT is placed in the CUSTOMER's basket. The latter can then add to his basket as many PRODUCTS as he wishes.
5.2.2. Orders
Once the PRODUCTS have been selected and placed in his basket, the CUSTOMER must click on the basket and check that the content of his order is correct. If the CLIENT has not yet done so, he will then be asked to identify himself or register. Once the CUSTOMER has validated the contents of the basket and has identified / registered, an online form will be displayed to him automatically completed and summarizing the price, applicable taxes and, if applicable, delivery costs.
The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.
The CUSTOMER may then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all the information necessary for the invoicing and DELIVERY of the PRODUCTS. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders placed must include all the information necessary for the proper processing of the order.
The CUSTOMER must also select the chosen delivery method.
5.2.3. Acknowledgement of receipt
Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the CUSTOMER's order. A copy of the acknowledgment of receipt of the order is automatically sent to the CUSTOMER by e-mail, provided that the e-mail address communicated through the registration form is correct.
The SELLER does not send any order confirmation by post or fax.
5.2.4. Invoicing During the ordering process,
the CUSTOMER must enter the information necessary for invoicing (the sign (*) will indicate the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER).
In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact delivery address, as well as any access code to the DELIVERY address.
The CUSTOMER must also specify the means of payment chosen. Neither the order form that the CUSTOMER establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the CUSTOMER by e-mail constitute an invoice. Regardless of the method of order or payment used, the CUSTOMER will receive the original invoice upon DELIVERY of the PRODUCTS, inside the package or failing that by separate mail.
Article 5.3. Date of order
The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the SITE do not begin to run until this date.
Article 5.4. Prices For all PRODUCTS,
the CUSTOMER will find on the SITE prices displayed in Euros, all taxes included, as well as the applicable delivery costs (depending on the package, excluding packaging and gifts, the DELIVERY address and the carrier or mode of transport chosen). Prices include in particular value added tax (VAT) at the rate in force on the date of order.
Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate. The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.
The prices of the SELLER's suppliers are subject to change. As a result, the prices indicated on the SITE may change. They can also be changed in case of special offers or sales. The prices indicated are valid, unless there is gross error. The applicable price is that indicated on the SITE on the date on which the order is placed by the CUSTOMER.
Article 5.5. Availability of PRODUCTS
Depending on the PRODUCT concerned, the SELLER applies a "just-in-time" inventory management. Therefore, depending on the case, the availability of the PRODUCTS depends on the SELLER's stocks.
The SELLER undertakes to honor the orders received provided that the PRODUCTS are available. The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned.
CUSTOMERS may also, on request, be informed of the restocking of a PRODUCT by the SELLER. In any case, if the unavailability has not been indicated at the time of the order, the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.
The SELLER may, at the request of the CUSTOMER:
• Either offer to ship all PRODUCTS at the same time as soon as the PRODUCTS out of stock are available again,
• Either proceed to a partial shipment of the PRODUCTS available at first, then to the shipment of the rest of the order when the other PRODUCTS will be available, subject to clear information concerning the additional transport costs that may be incurred,
• Either offer an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER. If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will obtain a refund of all sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of payment.
Article 6. Right of withdrawal
The terms of the right of withdrawal are provided for in the "withdrawal policy", a policy available in Appendix 1 hereof and accessible at the bottom of each page of the SITE via a hypertext link.
Article 7. Payment
Article 7.1. Payment methods
The CUSTOMER can pay for his PRODUCTS online on the SITE according to the means proposed by the SELLER. The CUSTOMER guarantees to the SELLER that he holds all the authorizations required to use the chosen means of payment.
The SELLER will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.
As such, it is specified that all payment information provided on the SITE is transmitted to the bank of the SITE and is not processed on the SITE.
For payments to our service provider ONEY, the CLIENT must:
"The client hereby accepts: Oney's General Terms and Conditions of Sale for clients, accessible via this link Oney's Legal Notices, accessible via this link"
